Observation

 In the present experience I do not have anything to say about troublemaker students,  but in the pass, when I was working as a substitute teacher in a public middle school, I had a difficult experience with one student. He was very disruptive and always ready to fight with anyone who told him to stop. One day, he pushed another student in class, and things started getting out of control, I stepped in and told him to calm down, but instead of listening, he got even more aggressive. At that moment, I understood that getting angry would only make worse, so I stayed calm and asked him to step outside with me. Surprisingly, he agreed. 

Outside the classroom I gave him a little time to calm down, then I asked him what was really going on. He did not give me answer, but from the way he apologized for what happened  I understood that he was ready to collaborate and continue to work on his assignment. 

This experience showed me that  sometimes students act out because of what they are going through and a little patience and understanding can really make a difference. 

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